Refund Policy

At AstroVeda, we strive to offer accurate and meaningful astrological services. However, due to the nature of our offerings, which are largely personalized and time-sensitive, our refund policy is outlined below.

1. General Policy

All purchases made on AstroVeda—including consultations, reports, remedies, and digital content—are non-refundable once the service has been delivered or initiated.

2. Eligible Refunds

Refunds may only be considered under the following conditions:

  • Duplicate Payment: If you were charged more than once for the same service.
  • Technical Issues: If there was a system error that prevented you from receiving the service (e.g., website crash during checkout).
  • Service Not Delivered: If you paid for a service but did not receive any content, consultation, or response within the promised timeline.
  • Wrong Deduction: If funds were deducted for a service you did not select or confirm.

3. Non-Refundable Services

No refunds will be issued for:

  • Completed live consultations
  • Personalized reports once delivered
  • Horoscope matching or reading services once initiated
  • Digital products (like PDFs or video recordings) that have already been accessed or downloaded
  • Any dissatisfaction based on subjective interpretation of predictions or advice

4. How to Request a Refund

To request a refund, you must contact us within 48 hours of the issue at:

📧 [Your Support Email]
Subject Line: Refund Request – [Your Order ID]

Include the following:

  • Order ID or transaction reference
  • Reason for the refund
  • Any supporting screenshots or evidence

5. Processing Time

If your refund is approved:

  • It will be processed within 5–7 business days.
  • Refunds will be made through the original method of payment.
  • AstroVeda is not responsible for delays caused by banks or payment gateways.

6. Chargebacks

Filing a chargeback without first contacting us will be considered a violation of our policy and may lead to suspension or banning from the platform.

7. Policy Changes

We reserve the right to update this Refund Policy at any time. Continued use of the website after changes constitutes acceptance of the updated policy.

For any questions, you can reach out to our support team at:
📧 SupportAstroVeda@gmail.com